Model of Care


Definition and introduction to the health care model

(MoC)  is a patient-centered healthcare delivery model that aims to provide integrated and comprehensive healthcare services to all citizens and residents of the Kingdom with the highest quality and value of care.

  • General effect on the patient:
  1. Better care, higher quality, faster and safer.
  2. Enabling patients to receive better services with less effort
  3. Patients will be able to receive care in primary care centers and at home.

  • Overall impact on the healthcare provider:
  1. Enabling the delivery of higher quality, more efficient care
  2. Develop new skills and knowledge
  3. Employees will have better opportunities to utilize their skills.

Healthcare Model Systems

  • urgent care : 
The system will provide support and assistance to individuals when they suffer from emergency problems, and the resource management center includes transferring emergency cases between hospitals at the right place and time with the right specialists. 

  • Palliative care: 
The system will provide support and assistance to patients and their families during the last stage of their lives, including medical support, nursing, palliative and psychological care, physical and occupational therapy, nutrition, spiritual and religious care. 

  • Chronic disease care:
The system will support individuals to enable them to manage their chronic diseases, and motivate them to use digital applications to manage their chronic condition.

  • Preventive care:
The system will support and assist individuals and communities to live healthy lives by providing knowledge, preventive services and bringing care closer to schools, workplaces and neighbourhoods rather than hospitals.

  • Women and children care:
The system will provide support for women to have safe childbirth, prenatal and postnatal services, and premarital screening to reduce the spread of genetic diseases will be available at health care centers located near their homes.

  • Elective care:
The system will support patients to enable them to obtain excellent and integrated outcomes for their planned operations, and provide patients with the information and knowledge to make the appropriate choice before visiting the specialist.

(MoC) Models of Benefits and Initiatives

  • Palliative care: 
  1. Providing palliative care at all stages, especially in the last six months of their lives.
  2. Patient care is provided by a multidisciplinary team either at home, hospital, medical hostel or primary health care centre. 
  3. Supports patients and their families and focuses on alleviating the suffering of the patient and family.
  • urgent care : 
  1. This initiative aims to serve patients in a faster and more comprehensive manner.
  2. Treatable conditions such as minor injuries, lacerations, minor infections, headaches, etc.
  3. Linking centers and emergency departments if medically necessary
  4. Finding suitable and close alternatives for patients
  • Chronic disease care:
  1. Comprehensive care from a medical team
  2. Care is provided by board-certified family medicine physicians. 
  3. Providing a case coordinator service to book and follow up on the necessary appointments for patients 
  4. Providing pharmaceutical advice through the pharmaceutical consultation clinic 
  5. Providing a health educator to care for the patient's cognitive needs
  • Preventive care:
  1. Empowering individuals and communities to adopt healthy habits and lifestyle choices 
  2. The system aims to support people to stay healthy and recover again by providing knowledge and preventive services. 
  3. Bringing care closer to the community through schools, workplaces and neighborhoods rather than hospitals.
  • Women and children care:
  1. Supporting mothers to raise healthy children 
  2. Ensuring safe childbirth and healthy babies by providing ongoing support from pre-marital to post-natal and throughout the child's early years of development.
  3. Help identify potential health risks early through premarital screening.
  • Elective care:
  1. Get consistent results for their planned actions.
  2. Reducing the length of stay after surgery by improving discharge services to provide the best health outcomes.
  3. Empowering patients with the information and knowledge to make the right choice before seeing a specialis​t

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